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PasserJack help

Get it onto your other screen

Start with one short note or link. You can make your first transfer in the browser, without installing anything.

Make your first transfer

Open the optional first-transfer guide on your Board. Resume where you left off, or start another transfer after completing it.

  1. Open your board on your phone and computer. Sign in to the same account on both. Check the active account in the account menu.
  2. On the device holding the content, paste a short note or link into the capture box and save it. Wait for the saved item to appear.
  3. Find the item on the other device. Open it or use Copy, then paste it where you need it.

Files and images require a paid plan. Keep the original until you have opened the saved item successfully on the destination device.

Make the next transfer faster

  • iPhone or iPad: add the web app to your Home Screen, or follow the Shortcut setup in Devices. Check the iPhone guide for native app availability.
  • Android: install the web app from Chrome and use Android’s share menu. If PasserJack is missing from the menu, copy and paste into the board.
  • Chrome extension: follow the download and manual installation steps to send a selection, link or image from the browser.
  • Desktop web app: keep the board in its own window for quick access.

The QR code in Devices connects your phone. An item’s QR code is a separate sharing action: an ordinary item becomes readable by anyone with that link for 10 minutes. Read which sharing option to use before handing an item to someone else.

If the other device cannot find it

  1. Check the same account is active on both devices, then check the network and any pending or failed capture message.
  2. Check whether you saved to the Board or Vault. Open that same room on the destination; the Vault also needs that device’s Vault access.
  3. Clear item filters and check archived items. Use the finding guide if the item is buried in your library.

If an Android share was interrupted by sign-in or connectivity, check the local capture inbox before sharing again. Confirm the destination account or retry the pending copy there. For a failed Shortcut, check its response and whether the item arrived before retrying from the source app.

All help and setup guides

Move something from your phone to your computer