PasserJack help
Get it onto your other screen
Start with one short note or link. You can make your first transfer in the browser, without installing anything.
Make your first transfer
Open the optional first-transfer guide on your Board. Resume where you left off, or start another transfer after completing it. The guide shows your first transfer as complete when you open or copy the item on a different device. To start again later, select Set up a second device in Devices.
- Sign in to the same account on your phone and on your computer. Each device shows the same Board. Check the active account in the account menu.
- On the device holding the content, paste a short note or link into the capture box and save it. Wait for the saved item to appear.
- Open the guide. It chooses the item that you saved last. Select Use this item.
- On a phone or a tablet, scan the code that the guide shows, or open the address below the code. Sign in to the same account if it asks. The item opens. Select Copy. Then paste the item where you need it.
- On a computer, open PasserJack and sign in to the same account. Open the item on your Board, or select Copy on its card. Then paste the item where you need it.
The code and the address open your own item after sign-in. They do not make a public share link. When the item opens on the other device, the guide shows the transfer as complete. If it does not, select I opened or copied it on my other device. After this, items that you save on one device are on your Board on your other device too. You do not need a code again.
Files and images require a paid plan. Keep the original until you have opened the saved item successfully on the other device.
Make the next transfer faster
- iPhone or iPad: add the web app to your Home Screen, or follow the Shortcut setup in Devices. Check the iPhone guide for native app availability.
- Android: install the web app from Chrome and use Android’s share menu. If PasserJack is missing from the menu, copy and paste into the board.
- Chrome extension: install it from the Chrome Web Store and sign in to send a selection, link or image from the browser.
- Desktop web app: keep the board in its own window for quick access.
The QR code in Devices connects your phone. An item’s QR code is a separate sharing action: an ordinary item becomes readable by anyone with that link. The link opens once and expires after 5 minutes. Read which sharing option to use before handing an item to someone else.
Know what is new
The bell at the top of each page shows how many notifications are new. Select the bell to see the newest notifications. Each notification has one of these four states:
- New: the notification did not show in the list yet. The bell counts it.
- Seen: the notification showed in the list on one of your devices. The bell does not count it.
- Read: you opened the notification. Its title shows in normal type, not bold.
- Acknowledged: some notifications need you, and they show the words Needs you. Select Acknowledge when you have done the task.
A notification about an item that you saved starts as Seen, so the bell does not count it. The list keeps it.
Select a notification to open the item or page that it is about. The states are the same on all of your devices. Select Show all to see each notification in Notifications. PasserJack keeps a notification for 90 days. The switch for push notifications on this browser is in the same list.
See what waits
The color of the small dot beside the bell shows if live updates are connected. When something waits, a number shows beside the dot. On a wide screen, the word waiting shows after the number, for example 3 waiting. On a narrow screen, an hourglass shows before the number. Select the dot or the number to see the Waiting list. The list shows each kind of work that waits, with a link to the page that has it:
- Items that you shared to this device and that wait to send. Review them on the Waiting to send page.
- Board items and Vault captures that this device saved while it was offline. They send when the device is online again.
- Items that you sent with Send to, an export, a restore, and a scheduled account deletion.
The items on this device stay on this device. The list reads them in this browser and does not send them anywhere.
If the other device cannot find it
- Check the same account is active on both devices, then check the network and any pending or failed capture message.
- Check whether you saved to the Board or Vault. Open that same room on the other device; the Vault also needs that device’s Vault access.
- Clear item filters and check archived items. Use the finding guide if the item is buried in your library.
If an Android share was interrupted by sign-in or connectivity, check the Waiting to send page before sharing again. Confirm the account or retry the pending copy there. When two or more captures wait for an account, you can save them with one button. A capture with its own Send to choice is not in it: confirm that capture on its own. Clear the box of a capture to keep it on this device. For a failed Shortcut, check its response and whether the item arrived before retrying from the source app.