Contact PasserJack

Open support & feedback to send a request, attach a screenshot, and follow the conversation in your account. Sign in to get started.

Email PasserJack support. For account or billing questions, write from the email address you use to sign in.

We aim to reply within two business days, Monday through Friday. Account changes and data requests may require ownership verification before we can act.

Include the device and browser you use, what you expected, and what happened. A screenshot can help; remove private content before sending it.

Never send passwords, API keys, vault recovery codes, or full payment-card details.

You can manage payment details and cancel renewal in the billing portal from Plans. For an unexpected charge, include its date and amount in your message.

If your first paid subscription is not a fit, contact PasserJack support within seven days of your first payment for a full refund of that payment. This applies to both monthly and annual subscriptions. See the refund policy for eligibility and what happens to your subscription.

Review pricing and the billing and cancellation terms before subscribing.

Use the same address to request an account export or deletion. Support will verify account ownership before acting. See recovery and data controls for what a vault export can contain.

To report a security issue, use the subject “PasserJack security report” and describe the affected feature and reproduction steps. Include only the minimum information needed to reproduce the issue.

Read the setup guides, check service status, or learn how your content is protected.